FAQ's
Frequently Asked Questions
Don’t wait. Don’t hesitate. If you’re seeking asylum or humanitarian protection, we’re here to help.
Basic information about your situation, which region you're seeking asylum in, and what support you need. Don't worry, we'll guide you through what we need to know.
We aim to respond within 24-48 hours. Urgent matters are prioritized.
No problem. We work with clients globally. International calls are welcome, or we can arrange alternative communication methods.
Yes, you can make initial contact without providing full identifying information. We understand the need for caution.
We work with interpreters and can arrange consultations in multiple languages. Let us know your language needs.
No. Contact us first, and we'll guide you on what documentation will be needed.
FREQUENTLY ASKED QUESTIONS
Connect With Purpose
At Dotnet Aspire, every contact, every call, every email represents a person seeking safety, protection, and a new beginning. We don’t take that lightly. When you reach out to us, you’re not just contacting a service provider you’re connecting with advocates who believe in your right to protection and dignity.
Alternative Ways to Reach Us
- Website Inquiry Form
- Video Conference
- In-Person Meetings
- Emergency Contact
What to Expect When You Contact Us
We understand the urgency of asylum matters. We aim to respond to all inquiries within 24-48 hours.
All communications are handled with strict confidentiality. Your information is protected from the moment you reach out.
You'll speak with experienced asylum documentation specialists who understand your situation.
Contacting us doesn't obligate you to use our services. We're happy to answer questions and provide guidance.
We treat every person who contacts us with dignity, respect, and cultural sensitivity.